Scheduling App for Tennis Court Management

Client Challenges:
The client, a tennis facility, struggled with operational inefficiencies that led to dissatisfied customers and revenue losses.

• Real-Time Availability Issues: Customers were frustrated by the lack of a system to check real-time court availability, leading to frequent calls and manual coordination.
• High No-Show Rates: Late cancellations and no-shows disrupted scheduling and caused underutilization of resources.
• Time-Consuming Processes: Manual bookings through phone or in-person interactions often resulted in double bookings, operational delays, and customer complaints.
• Inefficient Pricing and Resource Management: Static pricing models and a lack of data analytics prevented optimized court usage and profitability.

Jina Code Systems’ Contribution:
Our AI-powered scheduling solution revamped the booking process, integrating dynamic pricing, real-time notifications, and mobile app features to ensure seamless operations, reduced no-shows, and enhanced user satisfaction.

A custom mobile app was developed, offering features like instant booking confirmations, reminders, and easy rescheduling. This enhanced the user experience and minimized operational workload.

Penalties were implemented for no-shows, along with automated rescheduling options to ensure better usage of vacant slots.